We understand that building a new home is one of the biggest, most exciting commitments you can make. Our team build relationships with our customers through the personal care they provide at every stage of your building journey and beyond handing you the keys to your new home.
Read what our customers say about their experiences building their home with us.
"Nathan Bolga has been outstanding!"
My site supervisor, Nathan Bolga has been outstanding. He has been professional, timely and helpful throughout my whole home build. I cannot fault him on his job, and it is wonderfully refreshing to have someone go above and beyond but simply see it as doing their job. I truly thank him for everything.
Laura | The Surrounds, Calderwood Valley
"I wanted to show my gratitude for this great team"
After two years since settlement, and what feels like a lifetime ago, I am now all moved in!
I wanted to take this time to thank you all.
Shaun (Complete Site Manager), you're an absolute legend! I appreciate your patience, communication and good sense of humour. Thank you for being not only excellent at your job, but so easy to deal with. I didn't feel stressed with the build as I knew I was in good hands. So many people told me that they were impressed with you as a site manager. It was a rocky start but as soon as you started on the project things really kicked off!
LJ, Becky & Grace (MyChoice Conveyancing team), thank you for all the time spent back and forth with my paperwork, and for your professionalism and great communication.
Lachlan (Sales Manager), thanks for your time at the beginning of this process, and your availability to meet me in Wollongong.
I wanted to share my gratitude for what a great team you are, so, thank you again!
Amy | The Surrounds, Calderwood Valley
"Thank you for delivering an amazing home"
"Thank you for delivering an amazing home. Special thanks to our site supervisor, Nathan, for all his assistance!"
Thigee | Senna Avenue, Denham Court
"Choosing Complete was an easy decision"
"Historically I have undertaken residential investment opportunities with other builders, and I found that by the time the homes had been completed, I’d have paid majority of the mortgage off without having any rental income from it.
The benefit of paying the deposit with no progress payments was more than ideal for my business partner and I.
We started enquiring on this property in February last year, with the house finalised by April this year, and have a tenant ready to move in.
Make sure that if you are investing in the market and want to purchase something brand-new, that you go with a reputable builder. For me, choosing to go with Complete by McDonald Jones was an easy decision, as their fixed pricing guaranteed no hidden costs that sometimes come about with traditional home builders."
Michael | Brush Creek, Edgeworth
"We love our home"
"Purchasing our beautiful Complete by MJ home proved to be a seamless project from start to finish. The high standard of workmanship and finishes is evident. Thanks to the wonderful team of trades who were always informative and a pleasure to liaise with. We loved moving into our fully completed home."
K Burnes | Weemala Estate, Boolaroo
"5 Stars! Exceptional Service"
"Building a home is a monumental decision, and choosing the right builder can make all the difference. After extensive research and numerous recommendations, we decided to go with Complete by McDonald Jones, and it has proven to be one of the best decisions we have made. Our experience was significantly enhanced by the outstanding service provided by our Construction Supervisor, Jescar, one of their exceptional team members.
In the final handover, Jescar was the epitome of professionalism, dedication, and genuine care. The journey of building a home can be fraught with stress and uncertainties, but Jescar’s expertise and unwavering support made the process smooth and enjoyable.
Clear and consistent communication is essential in any building project, and Jescar excelled in this area. He kept us updated, promptly addressing any questions or concerns we had. his proactive approach meant we were never left in the dark, and any issues that arose were resolved swiftly and efficiently.
After the completion of our home, Jescar continued to provide exceptional customer service. He followed up to ensure we were satisfied with every aspect of our new home and offered assistance with any post-build queries we had. This level of dedication and aftercare truly sets Complete by McDonald Jones apart from other builders.
In conclusion, our experience with Complete by McDonald Jones, significantly enhanced by Jescar’s exceptional service, has been nothing short of remarkable. Building a home is a significant investment, both financially and emotionally, and having a dedicated professional like Jescar by our side made all the difference. Thanks to the outstanding work of Complete by McDonald Jones and the unparalleled support from Jescar. We wholeheartedly recommend them to anyone looking to build a quality home with a team that genuinely cares about their client’s satisfaction."
Enza and Mark | Senna Avenue, Denham Court
"It was just a dream come true"
“Coming in with fencing done, landscaping done, driveway done, we’re not having to worry about that once we move in. It’s probably one of the main factors of why we went with Complete; it’s a true turnkey home. The finishes throughout have exceeded our expectations. There are things we keep picking up and we can’t believe how high quality they are! It’s not your standard level of inclusion, it’s definitely more of a premium finish, which is fantastic, and we love them.”
Ethan and Lauren | Weemala Estate, Boolaroo
"Quality workmanship, reliable follow-through, and a customer-first mindset"
“Outstanding experience from purchase to after-sales support from the very first consultation, the team demonstrated exceptional professionalism, patience, and attention to detail. They took the time to understand my needs, offered clear and transparent advice, and guided me through every step of the home-buying process. Communication was prompt and courteous, and I always felt informed and supported.
What truly sets them apart is their after-purchase service. Many companies disappear once the contract is signed, but here, the support only got stronger. From coordinating minor adjustments to recommending trusted trades for upgrades, every request was handled quickly and with genuine care. The after-sales team followed up proactively to ensure everything was running smoothly, and any concerns were addressed without delay.
The combination of quality workmanship, reliable follow-through, and a customer-first mindset has given me complete confidence in my investment. I would not hesitate to recommend their service to anyone looking for a stress-free home purchase backed by dependable, long-term support.”
Feras | The Gables, Box Hill
"I'm very happy with the experience"
“I'm very happy with the experience I've had with my supervisor Jescar while moving into my new house. From the beginning he made sure everything was in order and went out of his way to ensure I felt comfortable and well looked after. He was always available to answer questions, followed up with any concerns I had, and made sure every detail was taken care of. It's clear he takes pride in his work, and shows it in the quality of the service he provides. I truly appreciate his professionalism and support.”
Nat | The Gables, Box Hill
"I am wrapped!"
“Thank you Shaun for an outstanding handover process for my new home. It was a very detailed and very professional handover. The level of detail was second to none and I felt like you took great care in helping me understand everything about my home, including warranty period etc. I was blown away and it was beyond my expectations. So thank you for taking the time to walk me through everything. I wouldn't hesitate to have you build another one of my homes. I am wrapped!”
Janet | The Gardens, Tahmoor