Frequently Asked Questions
At Complete by McDonald Jones, we're here to support your home buying journey. Whether you’re a first home buyer, upsizer, downsizer or investor, we provide transparency and peace of mind by eliminating surprises and hidden costs right from the beginning.
We’ve put together some information on the most common questions we’re asked by homebuyers to help you understand the Complete process.
For more information please contact our sales team.
Complete by McDonald Jones is one of the leading house and land home builders in NSW.
Our packages provide the complete solution to purchasing a brand-new home – put simply, we deliver move-in ready homes to everyday Australian’s looking to skip the lengthy build process. We acquire the land in blue-chip residential communities, build the home that perfectly suits the block, even include the landscaping, driveway and letterbox, before handing you the keys to unpack and start living. When we say Complete, we mean it!
Complete by McDonald Jones is proudly part of NEX Building Group, one of Australia’s largest residential home builders with leading brands across NSW, Queensland, Victoria, South Australia, Tasmania and ACT.
Each house and land package comes with premium inclusions that make your dream home move-in ready. Packages include a single fixed-price house and land contract, which means you own a brand-new home and the land it sits on, all under one contract, unlike a separate land and home contract when you choose to build a home.
A turnkey home means everything's done. Driveway, landscaping, fencing, even the clothesline. No tradie juggling. No budget blowouts. No unfinished business. With Complete by McDonald Jones, your brand-new home is completed to the highest quality and packed with so much value when we hand over the keys. All you have to do is move in!
Be inspired by the range of contemporary homes on display across NSW. Book a private tour seven (7) days a week or walk through them in the comfort of your own home by taking a virtual tour, allowing you to immerse yourself in your favourite design.
3D Tours
3D Display Home Viewing | Complete by McDonald Jones
Display Homes
Display Home Locations | Complete by McDonald Jones
One of the main benefits of choosing a house and land package is the value and quality already included in the advertised fixed price.
We pride ourselves on quality, so in every Complete home, you are guaranteed the inclusion of the most innovative products and building technologies from some of Australia’s leading suppliers. Built from the ground up with the strength of steel frames, you’ll also enjoy state of the art kitchen appliances, quality flooring throughout, plus stunning features and finishes, giving you confidence that comes with owning a home that has been constructed to the highest level.
Every Complete house and land package is designed with key living features to ensure the home maximises the block, including stunning light filled living areas, open plan kitchens and sizeable master bedrooms. While you can’t make changes to the floorplan, we’re confident our range of stylish, well-appointed home designs will suit the functional flow and comfortable living layout you’re looking for, not matter what stage of life you’re in.
In most cases, your brand-new, turnkey home is already under construction by the time you enquire with our Sales team. We take care of land settlement and council applications, so we can start building on site. There are various factors that can affect a new home build, such as the size of the home, the time of year and weather impacts.
Common construction milestones as part of your new home build
- Site Start
- Roof & Frame completed
- Lock Up completed (external, pre-gyprock, etc)
- Nearing completion (tile, paint, electrical, plumbing, kitchen & robes)
- Landscaping complete (house and site clean, carpet, blinds, etc)
- Occupancy Certificate received
- Final Settlement = Customer handover day!
Every house and land package designed and built by Complete by McDonald Jones will have an estimated move-in date, allowing you to plan your dream move or schedule a site visit. Whilst there are factors that contribute to changes in this date, the Sales team are committed to getting you into your new home as soon as possible.
Ready to unpack and start living new, now? The great news is your new home is probably already under construction! Getting started is easy. Simply enquire with our Sales team to find out more about our single, double and split-level homes for sale, request information on your preferred location, or visit the site to explore house and land packages across NSW. With just a deposit required to secure your new home, and no repayments needed while your home is under construction, you can start planning to move into your new house in a matter of months.
Choosing the right home for your lifestyle is one of the most exciting and important stages of purchasing a brand-new home. We have a wide variety of home designs for you to choose from, ranging from modern single storey homes to generous double storey or split-level family homes. It is important to determine your needs before you begin the search. Consider the number of bedrooms, bathrooms, living and entertaining areas you require, as well as your budget considerations. You can begin your search right here on our website, where you can search homes based on your individual requirements.
The purchase of every POC (payment on completion) house and land package is sold under a relevant single land contract for the state in which it’s sold. This document gives you peace of mind that your contract meets all Australian industry requirements, and will include your specification, pricing and plans.
Yes! Simply pay the nominal deposit amount required, and you’ll secure your dream house and land package. The best part is no progress payments are required, so there’s nothing else to pay until the day you receive the keys.
Put simply, there are no progress payments required for you to pay whilst the home is under construction. Unlike other home builders, we don’t request or require additional payments to be made at stages during the build process. Once the home is completed, the owner is required to pay the balance on settlement when you receive the keys. Buy Now Pay Later – or payment on completion – means only the nominal deposit is required to secure the home and prepare the sales contract. Please contact our Sales team for more information.
Purchasing a house and land package with Complete by McDonald Jones makes the dream of owning a brand-new home both simple and easy to achieve. With the cost of the build and the land all factored into the one fixed price, buying a ready-built home can often be the smart way to owning the home of your dreams. From monthly repayments, to stamp duty, interest rate comparisons and more, here are some handy finance calculators to help you make an informed decision.
Complete by McDonald Jones | MyChoice Home Loans | Financial Calculators
Complete by McDonald Jones have brokers who can help organise your finance with the lending institution of your choice. The team at MyChoice Home Loans are construction home loan experts – it’s all they do! They also specialise in First Home Buyer grants, Government incentives and refinancing to help get you and your family into your new home sooner. Please contact our Sales team for more information.
Yes! Eligible buyers may apply for NSW Government first homeowner grants and stamp duty concessions when purchasing house and land packages with Complete by McDonald Jones. As of October 1, 2025, the Home Guarantee Scheme was expanded, making it easier for first-home buyers to purchase their dream home by reducing income and price caps. Learn how you can get into your new home sooner here.
Home Loan Mortgage Broker | Complete by McDonald Jones | Finance for Your New Home
Complete’s Customer Care team will be on hand to assist and support you as you settle into your new home. You’ll receive your Service and Warranty handbook which relates to the care and maintenance of your home. Contained within your new homeowner’s guide will be product warranties, manuals, plans and other helpful tips to maximise your new home.
Have more certainty and peace of mind when you build with Complete by McDonald Jones. From our 25-year structural guarantee to the range of product warranties, it’s all part of our commitment to keeping your premium inclusions and appliances in optimum working order. Contact our Sales team for the full list of premium inclusions and associated product warranties and guarantees.
Our Sales team are only a phone call away. Simply enquire about the package you’re interested in, or give us a call, and we’ll help you get your new home journey underway! Hear from our newest homeowners here, and stay up to date on new packages and offers available by joining our mailing list or following us on Facebook, Instagram or YouTube.